PATIENT INFO | For New Patients

Plastic Surgery requires additional years of hospital-based surgical training. Dr. Feins manages a wide variety of problems relating to the face and body. He practices a full scope of plastic surgery with expertise in reconstructive, cosmetic and facial cosmetic surgery.

Our Staff

We have selected our staff with particular concern for efficiency and a warm, dedicated attitude. Please feel free to approach anyone on the staff if you have a question and concern.

Referrals

Our practice has grown because of our patients' kind referrals. We encourage you to recommend our office to your family and friends. We always have time to care for a new patient.

If your doctor has referred you, he or she will promptly receive a letter outlining our findings and the course of treatment. We encourage you to return to your referring doctor after our specialized care is complete.

Consultation

Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Occasionally, surgery can be done the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day.

Please assist us by providing the following information at the time of your consultation:

  • Your surgical referral slip and any X-rays if applicable
  • A list of medications you are presently taking
  • If you have medical insurance, bring the necessary completed forms. This will save time and allow us to help you process any claims.

IMPORTANT: All patients under 18 must be accompanied by a parent or guardian at the consultation visit.

A pre-operative consultation is mandatory for patients undergoing IV anesthesia for surgery. Please have nothing to eat or drink 8 hours prior to your surgery. You will also need an adult to drive you home.

Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.)

X-Ray

If your physician has taken X-Rays, you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional films are necessary, they can be taken at our facility.

In Case of Emergency

A vital part of our service is being available for your emergency needs. Please explain your problem to our receptionist, who will arrange an immediate appointment for you. Our doctors provide 24-hour emergency coverage.

After hours you can reach the surgeon on call by calling Physician’s Exchange at 603 647 4430. The operator on duty will relay your message to the doctor, who will return your call.